Call Center Dashboard

Call Center Dashboard - March 2024 Presidential Primary Election

Last Updated: 5/17/2024 11:07:03 PM

Election Information Call Center
	Queue	Agents Available	Agents On a Call	Agents in NPT	Calls in Queue	Oldest Call in Queue	Call Handled	Calls Abandoned
	Election Info	0	0	0	0	0	0	0
	Language Assistance	0	0	0	0	0	0	0

Election Worker Services Call Center
	Queue	Agents Available	Agents On a Call	Agents in NPT	Calls in Queue	Oldest Call in Queue	Call Handled	Calls Abandoned
	Unit 1	0	0	0	0	0	0	0
	Unit 2	0	0	0	0	0	0	0
	Unit 3	0	0	0	0	0	0	0
	Unit 4	0	0	0	0	0	0	0
	Polls 7	0	0	0	0	0	0	0
	County Clerk	0	0	0	0	0	0	0
	Leads	0	0	0	0	0	0	0
	EWS Coordinator	0	0	0	0	0	0	0
	Multilingual Recruitment	0	0	0	0	0	0	0
	Reservist	0	0	0	0	0	4	1
	Outreach	0	0	0	0	0	0	4
	Support	0	0	0	0	0	0	0
	Training	0	0	0	0	0	0	0

Voter Records Call Center
	Queue	Agents Available	Agents On a Call	Agents in NPT	Calls in Queue	Oldest Call in Queue	Call Handled	Calls Abandoned
	Vote by Mail	0	0	0	0	0	178	2
	Sample Ballot	0	0	0	0	0	81	1
	Verification	0	0	0	0	0	321	6
	Registration	0	0	0	0	0	12	0
	Vote Center Assistance	0	0	0	0	0	0	0
	Mobile Vote Center	0	0	0	0	0	0	0
	Transfer to ISD	0

Tech Support Groups
	Queue	Agents Available	Agents On a Call	Agents in NPT	Calls in Queue	Oldest Call in Queue	Call Handled	Calls Abandoned
	Tech Support	0	0	0	0	0	25	6
	ePollBook	0	0	0	0	0	0	0
	Network Operations	0	0	0	0	0	0	0
	Smartmatic	0	0	0	0	0	1	0
	Swap	0	0	0	0	0	0	0
	ITECC	0	0	0	0	0	0	0

Coordinators Call Center
	Queue	Agents Available	Agents On a Call	Agents in NPT	Calls in Queue	Oldest Call in Queue	Call Handled	Calls Abandoned
	Coordinators	0	0	0	0	0	0	0
	CEWP	0	0	0	0	0	22	2
	SEWP	0	0	0	0	0	2	0

Specialties Call Center
	Queue	Agents Available	Agents On a Call	Agents in NPT	Calls in Queue	Oldest Call in Queue	Call Handled	Calls Abandoned
	Media	0	0	0	0	0	0	0
	Drop Box Locking	0	0	0	0	0	0	0
	Outreach	0	0	0	0	0	0	0

Languages Call Center
	Queue	Agents Available	Agents On a Call	Agents in NPT	Calls in Queue	Oldest Call in Queue	Call Handled	Calls Abandoned
	Armenian	0	0	0	0	0	0	0
	Bengali	0	0	0	0	0	0	0
	Burmese	0	0	0	0	0	0	0
	Cantonese	0	0	0	0	0	2	0
	Mandarin	0	0	0	0	0	0	0
	Farsi	0	0	0	0	0	0	0
	Gujarati	0	0	0	0	0	0	0
	Hindi	0	0	0	0	0	0	0
	Indonesian	0	0	0	0	0	0	0
	Japanese	0	0	0	0	0	0	0
	Khmer	0	0	0	0	0	0	0
	Korean	0	0	0	0	0	0	0
	Mongolian	0	0	0	0	0	0	0
	Russian	0	0	0	0	0	0	0
	Spanish	0	0	0	0	0	7	0
	Tagalog	0	0	0	0	0	0	0
	Telugu	0	0	0	0	0	0	0
	Thai	0	0	0	0	0	0	0
	Vietnamese	0	0	0	0	0	0	0